Companionship is transforming the B2C landscape

Beteende is a self-serve product analytics platform built for teams deploying AI companions. As customer interactions shift from clicks and screens to rich, unstructured conversations, we give product teams the visibility they need to understand, optimize, and scale this new era of engagement.

Usage analytics across multiple dynamic conversations

Cohort analysis to discover conversation friction paths

Visualize entire AI companionship channels

The missing link between business ROI and AI companion customer channels

AI companions are taking over as the primary B2C customer channel. They are always on for customers in chat, voice or video. Consumers love them and engage with them at unparalleled levels. Most importantly, they are effective in helping people achieve their personal goals.
AI companions lack the analytics tools for understanding how customers interact with them, what increases usage, what converts them and how to improve their ROI.

What We Offer

Beteende’s self-serve platform is simple to use and quick to implement. It processes all types of companionship data: text, voice and video and integrates it with existing structured analytics data. With natural language queries, even non-technical users can analyze data at scale and generate detailed reports in minutes.

New levels of customer visibility

Get full visibility of customers as they engage and share more than ever before with their AI companions

Discover trends as they shape

Customers take AI companion conversations to unexpected areas. Be able to understand usage patterns, cohorts and unknown unknowns as they happen.

Segment customers

Customers engage with AI companions in very different and innovative ways. Discover and analyze these customer cohorts and optimize their experience and ROI.

Ensure experience and quality

Get the full picture on the experience of your customers, quality metrics and ensure usage patterns remain within policy.

Designed for easy product and usage analysis, by industry experts

Customer-facing organizations across verticals like healthcare, financial services, retail and hospitality are embracing companionship as the new user experience and digital channel. As a result, there are large quantities of new structure-free conversational data that holds critical business insights waiting to be discovered.

Beteende’s team brings over 20 years of experience in product, usage and ROI analytics across the healthcare and retail ecosystems. Our experts have worked with leading brands like Walmart, Barclays, and LVMH to deliver exceptional customer experiences using cutting-edge AI technology.

Total Data Control

Delightful customer experiences

Safe, powerful AI